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Objective: Ensure IT resources adequately meet present and future business needs cost-effectively.
Subprocesses:
1.Business Capacity Management: Align IT capacity with current and future business requirements.
2.Service Capacity Management: Manage capacity to uphold agreed-upon service levels.
3.Component Capacity Management: Oversee capacity for individual IT components.
4.Capacity Planning: Predict future capacity demands based on business growth and needs.
5.Performance Management: Monitor and optimize the performance of IT services and components.