Aryan PrajapatKnowledge Contributor
What is the purpose of ITIL Service Portfolio Management?
What is the purpose of ITIL Service Portfolio Management?
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ITIL Service Portfolio Management provides a comprehensive view of all services offered by an organization. It categorizes services into three categories: service pipeline, service catalog, and retired services. This helps in making informed decisions regarding service investment and retirement. It also aligns service offerings with business objectives and customer needs.