Aryan PrajapatKnowledge Contributor
Outline the role of ITIL Demand Management.
Outline the role of ITIL Demand Management.
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1.ITIL Demand Management anticipates, influences, and manages customer demand for services.
2.It analyzes patterns and trends to forecast future demand accurately.
3.It helps in optimizing resource utilization and capacity planning.
4.Aligns service provision with business needs to ensure customer satisfaction.
5.Facilitates proactive service improvement based on changing demand patterns.