Darla SandyKnowledge Contributor
How can I create an effective loyalty program to reward and retain customers in my boutique?
How can I create an effective loyalty program to reward and retain customers in my boutique?
Create a tiered loyalty program where customers earn points for every purchase, which can be redeemed for discounts, exclusive access to sales, or free gifts. Offer birthday discounts, early access to new collections, and special events for loyal members. Utilize email marketing to communicate program updates and personalized offers, and regularly solicit feedback to improve the program based on customer preferences.