Discuss the concept of situational leadership and explain how managers can adapt their leadership style based on the readiness level of their team members.

Situational leadership theory suggests that effective leadership depends on the readiness level of followers, which is determined by their competence and commitment to a task. Managers can adapt their leadership style to match the readiness level of their team members by using a combination of directive (telling) and supportive (selling, participating, delegating) behaviors. By assessing the readiness level of their team members and adjusting their leadership approach accordingly, managers can maximize team effectiveness and performance.