Aryan PrajapatKnowledge Contributor
Define the following metrics – Open Rate, Click-through Rate, Response Rate, and Forward Rate.
Define the following metrics – Open Rate, Click-through Rate, Response Rate, and Forward Rate.
Open Rate: It is the percentage of the total number of recipients who opened an email campaign. Open rate = Emails opened/Emails sent – Emails bounced
CTR: It is the percentage of recipients that have clicked on your CTA.
CTR = Number of click-throughs/Number of delivered emails
Response Rate: The percentage of total recipients who clicked on your email campaign link and completed an action.
Response rate = No. of actions taken/No. of emails delivered
Forward Rate: This refers to the rate at which your subscribers share your emails with others.
Forward Rate = No. of clicks on a share/No. of total delivered emails * 100