Aryan PrajapatKnowledge Contributor
What’s the difference between proactive and reactive problem management?
What’s the difference between proactive and reactive problem management?
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1.Proactive Problem Management aims to preemptively identify and resolve potential issues before they escalate into incidents.
2.Reactive Problem Management focuses on addressing problems post-incident to prevent their recurrence.
3.Proactive Management involves analyzing trends and taking preventive measures.
4.Reactive Management entails root cause analysis and implementing permanent solutions.