Aryan PrajapatKnowledge Contributor
How does ITIL address the Management of service Continuity?
How does ITIL address the Management of service Continuity?
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ITIL addresses the management of service continuity through Service Continuity Management, which ensures that critical IT services can be maintained or quickly restored in the event of a disaster or disruption. This involves risk assessment, business impact analysis, and the development of continuity plans and strategies. Regular testing and updating of these plans are also emphasized to ensure they remain effective and align with business needs, minimizing downtime and safeguarding service delivery.