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What is customer loyalty, and how can it be improved?
Customer loyalty is the ongoing trust and repeat business a customer shows towards a brand. It can be improved by delivering quality products, offering excellent customer service, rewarding loyal customers, engaging through digital channels, and listening to customer feedback. Building strong relatiRead more
Customer loyalty is the ongoing trust and repeat business a customer shows towards a brand. It can be improved by delivering quality products, offering excellent customer service, rewarding loyal customers, engaging through digital channels, and listening to customer feedback. Building strong relationships, being transparent, and making customers feel valued are key to turning them into loyal, long-term supporters of your business.
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